They had a vision to create a family owned and operated establishment where employees and customers alike were treated like family and long term relationships were valued above all else.
As the years have passed, business has flourished, and as new store locations have been established, those fundamental ideals present at the inception of Cleveland Hermetic are still prominently center stage today.
In the era of big business, corporate acquisitions, and bureaucratic mergers, Cleveland Hermetic is proud to uphold the same independent, family oriented establishment that we have maintained from the beginning.
Go ahead, contact one of our store locations and be prepared to have your voice recognized on the phone, to be addressed by your first name, or knowing our employees, have an endearing nickname created for your amusement.
Be prepared for someone to ask about your latest fishing trip, to inquire about your grandkids, or ask about that new house your building.
Be prepared to have an employee offer a new product or service directly related to a problem you mentioned having in the past or have them go to the ends of the Earth to find that specific item you so desperately needed.
We make it our mission to look after our customers and treat them like family. We celebrate their successes and hope that by partnering closely, we minimize their failures.
So go ahead, visit one our stores....you've been warned:)
